Skip to content

Troubleshooting

Most problems fall into a handful of buckets. Start with the preflight check, then work down this list.

On this page

Start with doctor

On the greffer host, the preflight check catches the common environment problems (Docker missing or not running, the Docker Compose plugin missing, no connectivity to the Manager):

shell
greffer doctor

When a greffer won’t register

If a freshly installed greffer never appears in the dashboard, it usually can’t reach the Manager, or the greffer ID is wrong. Check that the machine has outbound network to your Manager URL, and that the ID you passed to greffer up --id matches the one you created in the dashboard.

Docker must be running

The worker runs your greffons as containers. If Docker Engine (or Docker Desktop) isn’t running, registration and deploys will fail — greffer doctor flags this.

Stuck on “pending”

A greffer that registered but stays pending is waiting for you. Open the dashboard and accept it — that’s when the certificate is issued and it comes online.

Greffon won’t start

If an instance reports stopped or unknown right after you start it, the app’s containers failed to come up. Common causes: a bad configuration value, an image that can’t be pulled, or a port conflict on the host. Re-check the greffon’s configuration, and confirm the greffer can pull images.

Still stuck?

Bring the details — greffer OS, what greffer doctor and greffer status report, and which greffon — to the community on GitHub.

Edit on GitHubLast updated June 2026
Was this helpful?